If you have incorrectly ordered an item (wrong color, size, etc.), you can contact us within ten business days from the delivery date. After this time, we cannot exchange or accept the return of any incorrectly ordered goods; shipping charges to return the original products will be the customer’s responsibility.

We will provide replacements for any faulty or defective product within the warranty period of that product. Replacements will ONLY be for the same product/part number; we cannot exchange one product for a different item.  If we request the return of a defective item, we will email you a pre-paid UPS return shipping label; we…

Networktastic must authorize all requests for a refund within 30 days of the delivery date and before the customer returns the goods. You can start a return by logging into your account and clicking the “Request return” button. When a refund is due, we can only issue that refund via the original payment method. Items…

Please write the order number on the outside of the package; please note:  We recommend you purchase insurance for your return, we cannot be responsible for it being lost or damaged in transit, please use a carrier that can provide you with proof of delivery.  Return to: Patch Cords Online/Networktastic 1079 W. Round Grove Rd.…

Please submit a request leaving as much information as possible, including your order number. If your order was damaged, please attach any relevant images. If you need to return an item within the products return period that is no longer needed, then you can log into your account and click the “Request return” button. This…